In order to support our client facing divisions, Salmat Corporate employ a variety of staff members to ensure an outstanding service is provided internally and externally.
These positions include:
- Accounting & Finance
- Marketing & Communications
- Information Technology
- HR (People & Culture), Recruitment & Learning
Salmat Digital is an Australian Centre of Excellence in Digital expertise and is capable of servicing its customers' end to end digital requirements. It has over 250 full-time resources across three sites in Sydney and Melbourne.
At Salmat Digital we work to provide you with intelligent, agile and market leading digital communications for your customers throughout their lifecycle. We have significant expertise and competency in performing the relevant services of interest resulting from partnerships with Australia’s most successful companies.
We listen to the consumer, monitor their data, extract the insights and deliver personalised, agile experiences in response to their needs, ultimately driving loyalty and creating value.
We create true multi-channel experiences that seamlessly travel across platforms
We develop comprehensive, integrated strategies along with thorough implementation plans, allowing clients to invest effectively in the right channels
From eCommerce to mobile, social monitoring to email delivery platforms, we deliver the solutions to enable the success of clients' multi-channel communications strategy
We're bold, original and we lead, not follow the market and that's why we're trusted by the biggest brands in Australia
Targeted Media Solutions
Salmat is the expert when it comes to targeted media, and offers a range of services incorporating traditional media, technological solutions and research. Salmat also offers the consolidated strength of one of the largest direct mailing distribution networks in Australia.
There are numerous employment opportunities available within Targeted Media Solutions, which align to the different solutions Salmat provide to clients.
- Delivers more than 5 billion catalogues to homes throughout Australia each year using lifestyle and geo-demographic analysis to maximise the effectiveness of each campaign
- Services the majority of promotional SMS and interactive voice recognition in Australia
- Owns and operates Lasoo.com.au, Australia’s number one pre-shop portal
- Serves 1 billion catalogue page views via our unique Dynamic Catalogue platform
- Facilitates the distribution of over 154 million emails to client customer databases
- Delivers effective cross-channel marketing solutions
Customer Contact Solutions
Salmat delivers Customer Contact Solutions to organisations of all sizes and in a variety of industry verticals including financial services, telcos, government, utilities and transportation. Our focus on managing the total customer experience enables our clients to deliver exceptional customer interactions that dramatically improve satisfaction levels, whilst reducing the cost of delivery and increasing sales.
Salmat applies world-class technology and highly trained staff to engage in more than 100 million conversations per year for its clients through its contact centres and face-to-face contract sales operations
- Handles inbound and outbound phone, fax, email and online communication
- Consistently recognised as a leading outsourced provider of call centre services
- Delivers voice recognition solutions
- Delivers accredited e-Learning training and Learning & Development Solutions
- Provides Consultancy services in all the above areas